Wednesday, January 27, 2010
Wow has it really been since November since I updated this blog :S eeek! Well I will make it up to anyone right now. I realize that other than the last two posts this blog has been pretty technical and lacking a little Hamilton flair. The things I've talked about are important though and if anyone has learned something from them then I say thanks for reading this!
Thursday, November 19, 2009
The Wally story was such a good one I thought I share this one on perceptions.
With several long hours before her flight
She hunted for a book in the airport shop
Bought a bag of cookies and found a place to drop
She was engrossed in her book but happened to see
That the man beside her as bold as could be
Grabbed a cookie or two from the bag between
Which she tried to ignore to avoid a scene
She munched cookies and watched the clock
As this gutsy cookie thief diminished her stock
She was getting more irritated as the minutes ticked by
Thinking "If I wasn't so nice I'd blacken his eye"
With each cookie she took he took one too
And when only one was left she wondered what he'd do
With a smile on his face and a nervous laugh
He took the last cookie and broke it in half
He offered her half as he ate the other
She snatched it from him and thought "Oh brother
This guy has some nerve and he's also rude
Why he didn't even show any gratitude"
She had never known when she had been so galled
And sighed with relief when her flight was called
She gathered her belongings and headed for the gate
Refusing to look back at the thieving ingrate
She boarded the plane and sank in her seat
Then sought her book which was almost complete
As she reached in her baggage she gasped with surprise
There was her bag of cookies in front of her eyes
"If mine are here" she moaned with despair
"Then the others were his and he tried to share"
"Too late to apologize she realized with grief"
That she was the rude one, the ingrate, the thief
Friday, November 13, 2009
I got this e-mail from a buddy of mine. I think it's absolutely awesome. If you follow Wally the cab driver's lead in whatever profession you're in you are bound to become the person people rely on, which will in turn lead you to where you want to be.
you to read my mission statement."
Taken aback, Harvey read the card. It said:
Wally's Mission Statement:
To get my customers to their destination in the quickest, safest, and
cheapest way possible in a friendly environment
This blew Harvey away. Especially when he noticed that the inside of the
cab matched the outside. Spotlessly clean!
As he slid behind the wheel, Wally said, "Would you like a cup of coffee? I
have a thermos of regular and one of decaf."
My friend said jokingly, "No, I'd prefer a soft drink."
Wally smiled and said, "No problem. I have a cooler up front with regular
and Diet Coke, water and orange juice."
Almost stuttering, Harvey said, "I'll take a Diet Coke"
Handing him his drink, Wally said, "If you'd like something to read, I have
The Wall Street Journal, Time, Sports Illustrated and USA Today."
As they were pulling away, Wally handed my friend another laminated card.
"These are the stations I get and the music they play, if you'd like to
listen to the radio."
As if that weren't enough, Wally told Harvey that he had the air
conditioning on and asked if the temperature was comfortable for him. Then
he advised Harvey of the best route to his destination for that time of the
day. He also let him know that he'd be happy to chat and tell him about
some of the sights, or, if Harvey preferred, to leave him with his own
thoughts.
"Tell me, Wally," my amazed friend asked the driver, "have you always
served customers like this?"
Wally smiled into the rear view mirror. "No, not always. In fact, it's only
been in the last two years. My first five years driving, I spent most of my
time complaining like all the rest of the cabbies do. Then I heard the
personal growth guru, Wayne Dyer, on the radio one day. He had just written
a book called You'll See It When You Believe It. Dyer said that if you get
up in the morning expecting to have a bad day, you'll rarely disappoint
yourself. He said, 'Stop complaining! Differentiate yourself from your
competition. Don't be a duck. Be an eagle. Ducks quack and complain. Eagles
soar above the crowd.'
"That hit me right between the eyes," said Wally. "Dyer was really talking
about me. I was always quacking and complaining, so I decided to change my
attitude and become an eagle. I looked around at the other cabs and their
drivers. The cabs were dirty, the drivers were unfriendly, and the
customers were unhappy. So I decided to make some changes. I put in a few
at a time. When my customers responded well, I did more."
"I take it this has paid off for you," Harvey said.
"It sure has," Wally replied. "My first year as an eagle, I doubled my
income from the previous year. This year I'll probably quadruple it. You
were lucky to get me today. I don't sit at cabstands anymore. My customers
call me for appointments on my cell phone or leave a message on my
answering machine. If I can't pick them up myself, I get a reliable cabbie
friend to do it and I take a piece of the action."
Wally was phenomenal. He was running a limo service out of a Yellow Cab.
I've probably told that story to more than fifty cab drivers over the
years, and only two took the idea and ran with it. Whenever I go to their
cities, I give them a call. The rest of the drivers quacked like ducks and
told me all the reasons they couldn't do any of what I was suggesting.
Wally the Cab Driver made a different choice. He decided to stop quacking
like ducks and start soaring like eagles. How about you?
Wednesday, November 4, 2009
I thought I'd let you guys know a little bit about what I'm up to these days.
Labels: Personal Development, Referrals
Thursday, October 29, 2009
Labels: Personal Development
Wednesday, October 14, 2009
Watch this video:
www.theglobeandmail.com/globe-investor/personal-finance/ready-to-sign-on-the-dotted-line/article1305738/
Ok so the Globe and Mail is doing a video podcast type thing for 4 months. It's for young couples and it's called "Building Blocks." Basically it's to help young families build their financial future.
The video above is about buying a house and the things you should think about with your mortgages.
The most important point the guy makes is "although you may be pre-approved for a specific amount, you need to ensure that you can afford your mortgage before you sign the papers."
It also gives you guys a good look at how you should approach all contracts (including investments and life insurance.)
The guy makes a small error in the video when he says "when you financial advisor is sitting down with you with your mortgage papers." He really means mortgage broker.
One thing he left out is that when you are signing that stack of papers the mortgage broker will try to get you to buy their insurance. Usually the paper is in with the stack of mortgage documents. Be wary of buying this insurance as you get much better coverage and freedom with life insurance.
Also with mortgages. You should never ever deal with a bank directly. They would love you too because they can possibly charge you higher rates. Only deal with a mortgage broker who can shop around to all companies and get the best rate for you.
Take it easy!
Labels: Mortgages
Thursday, October 8, 2009
This week I wanted to share with you guys something I made for my business. This sums me up in one page and is something I am going to be giving to clients and potential clients.
Read it over and let me know what you think! (you can click on it to make it bigger!)
Mike
Labels: Personal Development